Coronavirus FAQs

The prison is now temporarily closed until Saturday 20th June in line with Public Health England. We apologise for any inconvenience.

1. When will the prison re open?

Given the increasing uncertainty around the impact of coronavirus the prison will be closed until 20th June. We will continue to monitor the situation and update our website and social media with relevant news and updates.

2. I have already purchased tickets for a guided/self guided/ghost tour/lights out tour/escape room or other event.

All ticket holders will be contacted and given the option of postponing or rescheduling tickets. If you not sure on when you can visit us, we can hold a credit on your account useable anytime in 2020.


3. School bookings

If you have booked an educational trip please email and we will rearrange your booking.


4. Group bookings

If you have booked a private group tour please email and we will rearrange your booking.


5. Private bookings

If you have a private booking please email and we will rearrange your booking.


6. Any other questions

Please email 

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Shepton Mallet Prison

Frithfield Lane, 

Shepton Mallet



T: 01743 343 100

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