Coronavirus Visitor Information

The safety and wellbeing of our visitors and employees is our priority and we have taken all the necessary precautions to ensure your continued welfare.

Our prisons were designed with social distancing in mind. Prisoners were socially distanced from the outside world as well as from each other. It’s quite possible that we have the best pre-designed social distancing building in the country and that’s really helped us to keep employees and visitors safe.

As you would expect from us, we’ve exceeded all guidance published by the government for the protection of our employees and visitors. Risk assessments have been carried out across all areas, we’ve put in place a one-way system, set out distance markers, installed protective screens, ramped up hand-washing facilities, and we’ve even managed to source additional PPE Packs for those visitors who wish to make use of them.

We have produced a Covid-19 strategy which has been put in place at Shepton Mallet Prison, which is available to everyone to download below.

We want to reassure all of you that we are approaching this with an abundance of caution. It has been an incredibly tough time for us all, and we know how hard it is to go about our normal lives with so much uncertainty. But please know that there is a very warm welcome awaiting you at Shepton Mallet Prison. That every preparation has been made to ensure your safety, and that we’re determined to give you the best prison experience possible. So please do come and see us and experience life behind bars.

If you are planning on visiting Shepton Mallet Prison and you are showing symptoms similar to those associated with the virus (for example: fever, cough, breathlessness), we politely ask that you do not visit and instead call NHS 111 for further advice and instruction.

Thank You and we look forward to seeing you soon.

Download the Shepton Mallet Prison Covid-19 Strategy

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Opening Hours

Mon-Sun: 10am-5pm