Tour Guide – 16 Hours Per Week

£9, 152.00 per annum

Shepton Mallet Prison has an exciting new vacancy for a part time Tour Guide!

This is a wonderful opportunity to join a fun and enthusiastic team, working 16 hours per week with additional hours expected during busy periods. The role will include working holidays, weekends and midweek, and some evenings dependant on business requirements, on a rota basis. The salary for this position is £9,152.00.

Key responsibilities:

  • Ensuring fantastic customer service
  • Presenting and talking to large groups, as well as on an individual basis
  • Bringing history to life by delivering fact-filled tours including: Historical, Educational and Ghost tours
  • Remaining age-appropriate with facts and stories, when dealing with different age groups, particularly children
  • Embrace the role of the storyteller for children’s activities

Personal Requirements:

  • Confident
  • Personable
  • Flexible
  • Calm
  • Customer focused
  • Of smart appearance
  • Willing to muck in
  • Has a good memory
  • Able to learn and portray facts and history about Shepton Mallet Prison
  • An interest in history and heritage is essential

Desired Experience:

  • Customer service
  • Delivering talks or tours
  • Hospitality and Tourism
  • Would all be an advantage

This role is a great opportunity for a confident, personable person to bring history to life in an in a fascinating, historical environment.


About Us

Shepton Mallet Prison is a heritage-led tourist attraction. Built in 1625, it is the oldest prison in the UK and one of the oldest in the world.

Opening in 2017, Shepton Mallet Prison began its journey of developing into a heritage attraction. It is now considered a renowned heritage site, Somerset’s Number 1 Tourist Destination, and the World’s Most Haunted Prison.

Shepton Mallet Prison provides visitors an authentic prison experience, led by Prison Officers with a wealth of experience and time ‘served’. There are a wide range of tours, activities and events happening at the prison, as well as education visits, team building, private hire, and production usage.

What We Offer

Our employees’ experience and development is imperative to us, and we are proud to be an inclusive, flexible, and employee-led employer.

As standard, our employees receive:

  • Employee discount
  • 24 hour Employee Assistance Programme access
  • On-site parking
  • Access to a library of online training courses

If you’d like to apply for a role, or would like more information, please email your CV to Human Resources at [email protected].

We look forward to hearing from you!


Shepton Mallet Prison Location Map View on Google Maps
Telephone icon 01749 681862 Contact Us

Opening Hours

Mon-Sun: 10am-5pm