Night Supervisor – 12 hours per week
£6,552.00 PER ANNUM (£10.50 PH)
Thursday Nights, Friday and/or Saturday Nights & Occasional Sunday Nights
Are you a confident and hardworking individual seeking an exciting opportunity to be part of an unconventional and thrilling experience? Shepton Mallet Prison is currently looking for a Night Supervisor to join our team.
This part-time role entails 12 hours per week, including Thursday nights, Friday and/or Saturday nights, and occasional Sunday nights.
As a Night Supervisor, you will play a pivotal role in leading our guests on ghost tours, looking after overnight guests during our Night Behind Bars events, and ensuring a smooth and safe experience for external paranormal groups.
The salary for this position is £6,552.00.
Key responsibilities include:
- Ensure strict adherence to health and safety guidelines throughout the evening.
- Act promptly and effectively in case of emergencies, maintaining calm and providing necessary assistance.
- Take responsibility for the security of the site during paranormal shifts and Night Behind Bars events.
- Perform unlocking and locking procedures as required, conducting regular checks of the premises during the event.
- Collaborate with event organisers and hosts, ensuring their familiarity with the site and awareness of relevant health and safety protocols.
- Provide excellent customer service, serving in the café/gift shop during the event.
- Complete various tasks assigned by the line manager throughout the night to ensure the smooth operation of the event.
Personal requirements:
- Display confidence and maintain a professional demeanour in all situations.
- Exhibit flexibility to adapt to changing circumstances and requirements.
- Be comfortable working alone during night shifts.
- Possess a strong work ethic and a proactive approach to responsibilities.
- Demonstrate resilience and the ability to remain composed in potentially eerie surroundings.
- Be reliable, punctual, and committed to fulfilling the assigned duties.
Desired Experience:
- Previous experience in a customer service role.
- Some experience working in event management or related fields would be advantageous.
If you’d like to apply for a role, or would like more information, please email your CV to Human Resources at [email protected].
We look forward to hearing from you!
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Events & Activities Assistant – 21 hours per week
£11,466.00 PER ANNUM (£10.50 PH)
Weekdays, Weekends & Occasional Evenings
Are you looking for a unique and exciting opportunity to work in an incredible environment? Shepton Mallet Prison is seeking a dynamic and enthusiastic individual to join our team as an Events & Activities Assistant. If you have a passion for creating unforgettable experiences and enjoy working in a fast-paced, engaging setting, this is the perfect role for you.
The salary for this position is £11,466.00
Key responsibilities include:
- Acquire extensive knowledge of all products, tours, and activities offered at Shepton Mallet Prison, ensuring you can provide detailed information and guidance to visitors.
- Provide support during large-scale events, such as the popular Night Behind Bars, by coordinating activities, assisting with logistics, and ensuring the smooth running of the event.
- Contribute to the behind-the-scenes preparation and organisation of seasonal activities and events, creating an exciting and immersive experience for our visitors.
- Ensure that all activities are conducted in a safe and secure manner, following established protocols and guidelines to guarantee the well-being of participants.
- Maintain a high standard of service delivery in all activities, ensuring visitors have an enjoyable and memorable experience.
- Collaborate effectively with fellow colleagues, working as part of a dedicated team to execute activities and maintain open communication throughout events.
Personal requirements:
- A genuine interest in creating unique and engaging experiences for visitors.
- Excellent communication skills to interact with both visitors and colleagues effectively.
- Ability to work in a fast-paced environment while maintaining composure and attention to detail.
- Strong organisational and multitasking skills to handle multiple activities simultaneously.
- Adherence to safety protocols and the ability to handle emergency situations calmly and efficiently.
- Flexibility to work evenings, weekends, and public holidays as required
Desired Experience:
- Customer service
- Some events and/or acting experience would be an advantage
If you’d like to apply for a role, or would like more information, please email your CV to Human Resources at [email protected].
We look forward to hearing from you!
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About us
Shepton Mallet Prison is a heritage led tourist attraction. Built in 1625, it is the oldest prison in the UK and one of the oldest in the world.
Opening in 2017, Shepton Mallet Prison began its journey of developing into a heritage attraction. It is now considered as a renowned heritage site, Somerset’s number 1 tourist destination, and the worlds most haunted prison.
Shepton Mallet Prison provides visitors an authentic prison experience, led by Prison Officers with a wealth of experience and time ‘served’. There are a wide range of tours, activities and events happening at the prison, as well as education visits, team building, private hire, and production usage.
What we offer
Our employees’ experience and development is imperative to us, and we are proud to be an inclusive, flexible, and employee-led employer.
As standard, our employees receive:
- Employee discount
- 24 hour Employee Assistance Programme access
- On-site parking
- Access to a library of on-line training courses
Shepton Mallet Prison offers a vibrant and unique work environment, allowing you to make a real impact on visitors’ experiences and create lasting memories. Join our team and be a part of something extraordinary!
If you’d like to apply for any of the roles advertised above, or would like further information, please email your CV to Human Resources at [email protected].
We look forward to hearing from you!
01749 681862