Activities Assistant – 16 hours per week / £7,413.12 per annum

The exciting new role of Activities Assistant is to support the Duty Manager with Activities & Events.

From locking people up in our prison themed escape rooms, to running private party events, such as adrenaline-packed iCombat sessions, you’ll be heavily involved in all the various events and activities that Shepton Mallet Prison has to offer.

This role requires first class delivery, great customer service and the ability to pick up new skills!

The Activities Assistant role will also involve assisting the front of house team with checking our customers in to the prison.

Immediate start is available and full training will be given.

The role requires first class delivery of customer service and enthusiasm in every activity.

Key responsibilities include:

  • Having a full knowledge of all products, tours and activities available at Shepton Mallet Prison
  • Learning and supporting large events, such as Night Behind Bars, our 12 hour overnight event
  • Learning and running all activities such as Escape Rooms, iCombat, Archery Wars, and more!
  • Ensuring all activities are carried out in a safe and secure manner
  • Ensuring activities are conducted at a high standard
  • Working as part of a team and maintaining communication with fellow colleagues and actors during events

We’re looking for someone who is:

  • Hard working
  • Flexible
  • Enthusiastic
  • Passionate
  • Able to work well under pressure
  • In possession of great customer service skills
  • Engaging
  • Sociable

Experience in customer service or events would be an advantage.

For all applications, please download our application form and email to [email protected]

Job Application Form


Tour Guide / Educational Tour Guide – 16 hours per week / £7,413.12 per annum. 

Shepton Mallet Prison has an exciting new vacancy for a part time Tour Guide, working 16 hours per week.

This is a wonderful opportunity to join a fun and enthusiastic team!

The role will include working holidays, weekends and midweek, dependant on business requirements on a rota basis.

  • The role involves ensuring fantastic customer service and delivering fact-filled tours to our visitors.
  • Our ideal candidate must have great communication and customer service skills and be able to present and talk with a group, as well as speak on an individual basis.
  • They must be able to work with all age groups, including children, and remain age appropriate during tours.
  • We’re looking for someone who is confident, personable, flexible, of smart appearance, willing to muck in, and able to learn and portray facts and history about Shepton Mallet Prison.  An interest in history and heritage is essential.

For all applications, please download our application form and email to [email protected]

Job Application Form


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