FAQs

Everything you need to know about Shepton Mallet Prison

How long is the Guided Tour?

The Guided Tour lasts for approx. 2 hours, you are welcome to spend time before or after or both exploring the site

How long should I allow for a Self-Guided tour?

We would recommend between 1.5 and 2 hours but you are welcome to spend as long as you like exploring the prison

Can I buy refreshments on site?

Yes, we serve a range of hot drinks and snacks

Can I buy a souvenir?

Yes, we have a gift shop, located next to the ticket office selling a wide range of merchandise

Can I bring my dog?

Yes, we love well behaved dogs

Can I take photos within the attraction?

Yes, there are plenty of great CELLfie points!

Do I need to book in advance?

We advise that you book in advance online to guarantee entrance as the demand for tours is very high

Can I just turn up and pay on the door as a Self-Guider?

Yes, you can but if you book online in advance you will save money on your entrance ticket

Is there parking nearby?

Yes, there is a small prison car park (charge £3.50) and Great Ospry pay and display car park is nearby

Do I need to wear a mask on site?

Yes, in line with Government Guidelines

Do you have hand cleaning facilities on site?

Yes, we have plenty of bathrooms in addition to hand sanitiser points scattered around

Is there a discount for a Group Visit?

Yes, please contact our specialist team using our Contact Us form

Who do I contact about educational visits?

Please contact our specialist team using our Contact Us form

Is the site suitable for disabled access?

Please see our section on accessibility

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